Fairburn Auto Repair

Gowen's is a great family owned auto repair shop! I've used them 3 times this year on 3 different vehicles and my experience with them was awesome! All 3 vehicles had been to other shops with crazy diagnoses and even crazier prices! They even fixed an issue with my 2005 sportrac caused by another shop putting the control arms on the wrong side of the vehicle. They just fixed a valve cover leak on my 2004 mustang gt that another shop had told me would require completely removing the engine and steam cleaning it just find out where the leak was coming from! I will definitely be using Gowen's in the future!!!

Great folks Excellent service Good friends

I've been to Gowen's several times over the past 12 years. They have always fixed my cars correctly and completed the repairs within 3 days. Last week, that was not the case. I left work to pay the repair bill on my car and went back to pick it up after I got off work. (They were closed by then.) The car wouldn't start. Fortunately, I live 15 minutes away and making another trip to take the key back in the morning and return later to pick up the "starting" car wasn't too much of a problem for me. If I lived in Marietta or Smyrna, I would have been very, very upset that the car would not start. Very upset. They apologized, but I think they could have done a little more......like a discount on the next repair. They own the business so they can do that. That would have been better customer service than just apologizing. I mean, my inconvenience was due to their mistake. They are still a good shop. Their prices are a little under the dealer's........but not by much.

Service Rep took the time to explain what was going on with my car. Provided repair optio s along with cost estimates.

I was stranded on highway and they were able to look at my car fix it and send me on my way in less than an hour. Great service and mom is a charm!

Everything went very well with my truck repair! Barbara and Adam got me scheduled right away and Rick got the repairs done and I got my truck back the next day!! Im grateful and appreciate everyones hard work!

great service !!!

I had to have a transmission replaced in my 1984 Chevy truck which was inherited from my father. They replaced the transmission, but about 7 months in, the transmission failed. They checked it out and said they needed to replace the transmission again. Luckily it was still under warranty, so they replaced it with a new one. The work was done in a timely manner at no additional expense. I recommend having all major repairs done here. They may be a bit more expensive, but I trust what they say, and they stand behind their work. Excellent customer service and trustworthy!!

great service as always !!!