Fairburn Auto Repair

5

Great personal service. Rick goes above and beyond to make sure everything is good. All the staff are fantastic.

5

5

Excellent Customer Service. I will definitely recommend Gowen to friends and will continue to return for services

5

1

I went to this auto shop because they had good reviews. I left my car on Monday 7:00 in the morning and didn't get it back until 3:30 Wednesday evening. Once I call to get my car back they hadn't done any work to it at all so they basically had my car for 3 days and convincing me. The day I called to get my car back I told them if they hadn't fixed the transmission don't worry about it I'll just pay for the oil change and be on my way to which the guy that answered the phone responded they hadn't even done the oil change. I get my vehicle back my vent was busted, I have a scuff mark above my driver tire, the lid was left open on my windshield wiper fluid and I have oil placed in my coolant reservoir and my fan was unscrewed from my radiator which shouldn't have been touched because they weren't doing the work on it. I now have to come out of pocket $500 plus to get the oil out of my coolant and to go ahead and have my transmission flush like they were supposed to have done. I also have to replace the tubings around my engine because the oil has caused them to swell and I see all sitting on top of them. I will not be going back to these people and I do not recommend that anybody especially a female go over there to get work done. The people are nice but the work quality is s*****.

4

Chad seems knowledgeable and interested in instruction as opposed to telling you what you want to hear. He does in a manner friendliness which, to me, made it easier to make tough, expensive decisions. The rest of the staff seems friendly as well. The place just feels like a throw back to good, family owned businesses that once were the the backbone of the country.

1

Wasted a ton of money here cause they weren’t honest about not knowing how to properly work on my truck. Found a place finally but I would say considering I specifically asked“ if you don’t know what your doing please tell me and I’ll find someone else. “ and they said they knew what they were doing only for me to have to take it somewhere else ... so I would unfortunately say they are an unhonest mechanic.

4

Initially I spoke with Chad, and later with Gustav. Both were knowledgeable, extremely helpful and treat you with respect. These folks do good work, and don't try to [beat you], or charge you for work that's not needed. A good place to do buisiness.

3

5

They replaced alternator and made some other adjustments. When I need another repair I will call them again.

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