Fairburn Auto Repair

5

These folks are fantastic! We called over a dozen places, but Gowen's got us in, diagnosed our problem, and then worked with us at length to help us a strong price point. We are super grateful for their expertise and insight and highly recommend.

5

Great folks to do business with

5

5

Awesome service received from this establishment once again!

5

5

I have been trying to find a trustworthy mechanic since my last mechanic of 18 years closed down his business. I was referred to Gowen's by a friend and I'm so glad he did. I had taken this car to a mechanic several times for the same issue. After Adam took a look he immediately advised that a washer and rotor had been put on wrong. Even the big names company didn't realize this. The price was reasonable and I didn't feel like I was being taken advantage of. I will definitely be using Gowen's again for any auto repair needs.

5

Excellent customer service. Mechanics are very thorough. Highly recommend Gwen's Auto Service

2

Very expensive. Tried to do work I did not authorize. Charged me $119 in diagnosis and said I needed various work I did not want.

Hi Chanley, I am sorry to hear of your dissatisfaction with the services you received. When any vehicle is brought into our shop we attempt to provide a thorough diagnosis of all issues seen. This allows us to keep our customers informed on work that is needed with immediate care as well as other work to keep in mind that may be needed in the future. Our team always speak to our customers first in order to get permission before performing any repairs. The diagnostic work you mentioned does come with the $119 fee as this allows us to pay our team for the hard work they are skillfully trained to provide our customers. If you would like to speak further about your grievances please contact me at the shop's main line (770) 964-2455. Thank you for your feedback, Rick Gowen (Shop Owner)

- Gowen's Automotive Repairs
5

great service

5

This was the first major repair on my wife's car. Given the circumstances of the COVID and lack of available parts, Gowen's did me right, honest and fair. '

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