I had a great experience with Gowens Automotive! I was in town for just a few days helping my aunt with her car, which needed a diagnosis and repair. When I called, Mrs. Barbara was kind, understanding, and incredibly professional. Even though she let me know they were swamped with cars, she assured me she would do her best to fit us in—and she absolutely delivered. What stood out most was her clear and thorough communication throughout the entire process. She kept me updated, explained everything in detail, and truly went the extra mile to make sure the car was taken care of before I had to leave town. I genuinely appreciate the honesty, efficiency, and customer care shown by Mrs. Barbara and the team at Gowens Automotive. Highly recommended!