Fairburn Auto Repair

5

great service as always !!!

5

These people are the best! They have been servicing our vehicles for 20 years and their excellence is unsurpassed. And they stand behind their work!

5

Great Service !!!

1

1

Horrible communication with customers. They ran a diagnostic on my car without approval or letting me know. I had to pay $150 out of pocket for an incorrect diagnostic. Useless, just wanted my money. Do not go.

1

Hi Lorena, Thank you for bringing this to my attention. I was able to look into your account and see the mistake that was made with how much you were charged. The fee for services rendered should have been for only 30 minutes since we were unable to do the work requested due to what we discovered when starting the job. Please contact me at (770) 964-2455 and I am happy to refund half of the amount you were charged. Thank you again, Rick Gowen (Shop Owner)

- Gowen's Automotive Repairs
5

Great service !!!

5

We had issues with our Roadtrek diesel van and they worked us in promptly and got us back on the road. We also had a small issue with our tow Jeep and they got that fixed as well. Can’t say enough good things about everyone.

1

I went back and forth on if I would post this review. I decided to do it to hopefully help someone with my same situation. I have a 2013 Camaro and the heat/air conditioning went out. I initially took it to Chevrolet (which is the only repair place that ever touched my vehicle). I was told by the rep at Chevy it would cost $3100 to replace/repair due to having to remove the entire console. Because of the high cost, I decided to try Gowen’s. I took my car to Gowen’s on 4/22 and didn’t get it back until 5/30! After having it for a week, I was verbally quoted $2300 and told it should be gone in a week or so. Two weeks later, I got a call back that the price is rising to $3500 because they needed to remove the windshield…and if they cracked it in the process, they would charge ME an additional $125 to replace it!! A week plus later, I get another call that the price is changing for a third time….$4300 due to additional parts!!!!! I finally get my car back and the a/c is working great, however, my radio display screen is shot…no back up camera! When I go inside to report it, I am told “wasn’t it like that before”? Heck no it wasn’t!!! They said you have to leave it here with us again IF you want us to take a look at it 😔. No, I will just spend money with someone else (Chevy).PLEASE BEWARE

5

Great service !!!

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