Very expensive. Tried to do work I did not authorize. Charged me $119 in diagnosis and said I needed various work I did not want.
Hi Chanley, I am sorry to hear of your dissatisfaction with the services you received. When any vehicle is brought into our shop we attempt to provide a thorough diagnosis of all issues seen. This allows us to keep our customers informed on work that is needed with immediate care as well as other work to keep in mind that may be needed in the future. Our team always speak to our customers first in order to get permission before performing any repairs. The diagnostic work you mentioned does come with the $119 fee as this allows us to pay our team for the hard work they are skillfully trained to provide our customers. If you would like to speak further about your grievances please contact me at the shop's main line (770) 964-2455. Thank you for your feedback, Rick Gowen (Shop Owner)
- Gowen's Automotive Repairs