Fairburn Auto Repair

877 reviews
Call Us:(770) 964-2455
5

Excellent customer service. Mechanics are very thorough. Highly recommend Gwen's Auto Service

2

Very expensive. Tried to do work I did not authorize. Charged me $119 in diagnosis and said I needed various work I did not want.

Hi Chanley, I am sorry to hear of your dissatisfaction with the services you received. When any vehicle is brought into our shop we attempt to provide a thorough diagnosis of all issues seen. This allows us to keep our customers informed on work that is needed with immediate care as well as other work to keep in mind that may be needed in the future. Our team always speak to our customers first in order to get permission before performing any repairs. The diagnostic work you mentioned does come with the $119 fee as this allows us to pay our team for the hard work they are skillfully trained to provide our customers. If you would like to speak further about your grievances please contact me at the shop's main line (770) 964-2455. Thank you for your feedback, Rick Gowen (Shop Owner)

- Gowen's Automotive Repairs
5

great service

5

This was the first major repair on my wife's car. Given the circumstances of the COVID and lack of available parts, Gowen's did me right, honest and fair. '

3

5

I was traveling on I-85 when I lost two belts. Gowen fit me in immediately and got me back on the road. They were very polite and friendly.

4

They got me running and driving again but I still had the same problems with my car immediately after 1 day. I just want a mechanic to fix my car completely before it's returned to me partly fixed.

5

5

I have trusted my car to Gowen’s for many years. They are honest and dependable. Their work is reliable. They are also friendly and neighborly.

5

They do a great job!

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