Took a long time to do the repairs. Communication was terrible. Quoted one price to do the repair. When the repair was done. The price increased by 25 percent. One of the problems they supposedly fixed is still a problem. Be careful.
Hi Steve, As always we appreciate hearing feedback from our customers. Running a detail oriented repair shop that is in high demand can occasionally cause back up. I reviewed your invoice and spoke with the technician to find out more about why your vehicle “has more problems”. You are correct that there were more issues with your vehicle than it originally was brought in for; however, these issues were discovered by my technician as part of a detailed oriented review of the vehicle. This review is to insure that we do not make unnecessary repairs that may only fix a symptom and not the whole problem. I strive to run a honest company that serves our community with top quality repairs. Best wishes, Rick Gowen
- Gowen's Automotive Repairs