Fairburn Auto Repair

907 reviews
Call Us:(770) 954-8299
5

As always the service was awesome, Barbara and the whole team are professional and friendly.. I take both of my cars there for service.

5

One is the best mechanic shops. Integrity, knowledge and customer service.

5

Great service. Work was done fast and with quality.

5

Great service!

5

Good service. Nice people at Gowen's. Very knowledgeable.

5

They were straight up honest with me about my car saved me a lot of money that I didn't have to spend out on something I didn't need that I was told I did from somewhere else.

5

Knowledgeable, quick service, helpful.

5

Professional customer service fast and easy service

1

DO NOT USE SCAM FOR REPAIRPAL (CARMAX) THEY CHARGE $128 FOR FREE SERVICE TO READ CODE $800 FOR SPARK PUG AND WIRES

Hi Billy, I am sorry to hear about your dissatisfaction with the services you received. I understand your frustrations that you expected the cost of the provided repairs to be covered by your Carmax warranty. However, the issues your vehicle had are not a part of that warranty. The diagnostic cost is due to the detailed work my technicians perform to figure out what exactly is wrong with any vehicle that comes into my shop. "Pulling codes" is only a portion of the work that is done during the diagnosis of a vehicle. I also understand your surprise with the cost of the tune up. However, your V8 actually required 16 plugs instead of 8 which added to the cost. If you would like to speak further about your concerns please feel free to contact me. Thank you, Rick Gowen (Shop Owner)

- Gowen's Automotive Repairs
5

Great Service. First time bringing my Audi to Gowen's Automotive. Chad and Team took care of repair very quickly. Gowen's Automotive is now my repair shop. Thanks Chad and Team.

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