Fairburn Auto Repair

5

Good service. Nice people at Gowen's. Very knowledgeable.

5

They were straight up honest with me about my car saved me a lot of money that I didn't have to spend out on something I didn't need that I was told I did from somewhere else.

5

Knowledgeable, quick service, helpful.

5

Professional customer service fast and easy service

1

DO NOT USE SCAM FOR REPAIRPAL (CARMAX) THEY CHARGE $128 FOR FREE SERVICE TO READ CODE $800 FOR SPARK PUG AND WIRES

Hi Billy, I am sorry to hear about your dissatisfaction with the services you received. I understand your frustrations that you expected the cost of the provided repairs to be covered by your Carmax warranty. However, the issues your vehicle had are not a part of that warranty. The diagnostic cost is due to the detailed work my technicians perform to figure out what exactly is wrong with any vehicle that comes into my shop. "Pulling codes" is only a portion of the work that is done during the diagnosis of a vehicle. I also understand your surprise with the cost of the tune up. However, your V8 actually required 16 plugs instead of 8 which added to the cost. If you would like to speak further about your concerns please feel free to contact me. Thank you, Rick Gowen (Shop Owner)

- Gowen's Automotive Repairs
5

Great Service. First time bringing my Audi to Gowen's Automotive. Chad and Team took care of repair very quickly. Gowen's Automotive is now my repair shop. Thanks Chad and Team.

5

I bought my Audi a6 in for service. Chad and team did a great job getting me in and out really quick. I have made them my personal repair shop. Thanks for great service.

4

Great service and great Communications with skilled technicians who just knew how to do the job...

5

My recent experience with Gowen Automotive was a Good productive and positive one. The results have made me 'Happy as a lark.'

5

Barbara was so patient with me on the phone while I was in near hysterics, stranded in my car in a town I wasn’t very familiar with. She recommended an amazing tow company, A+ Towing, to help me out, and even when I arrived at the shop, everyone was so nice.

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