Fairburn Auto Repair

Hi Will, I am sorry to read that you felt uncomfortable or discriminated against while at my shop. If you could please provide me with more information for what made you feel uncomfortable, I will do what I can to make it right. I would call you personally, but I cannot find your name in the shop’s records. The way Gowen's Automotive is operated is not just as a small business, but it is also a representation of my family values. And I by no means wish for any person of color to feel discriminated against by myself or my team. We value every customer and it is because of each of them we have been allowed to stay in business since 1976. I would greatly appreciate speaking with you about any grievances you had while at my shop. Please feel free to call me at (770) 964-2455. Thank you, Rick Gowen (Shop Owner)

I am very sorry to hear you had a poor experience at my shop. Can you please elaborate on what happened that caused your dissatisfaction? When going through our records I was unable to find your file. I am more than happy to rectify this situation in any way I can, but need more information on how to best help. Thank you for your feedback, Rick Gowen (Shop Owner)